Tag Archives: empathy

  If you ask a roomful of people, especially leaders, “How many of you have ever had training to help you listen?” Usually only a few hands will go up. Those who have majored in counseling or communication are generally … Continue reading

In 2011, the first of the baby boom generation reached what used to be known as retirement age. And for the next 17 years, boomers will be turning 65 at a rate of about 8,000 a day. As this unique … Continue reading

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