Tag Archives: empathy

  If you ask a roomful of people, especially leaders, “How many of you have ever had training to help you listen?” Usually only a few hands will go up. Those who have majored in counseling or communication are generally … Continue reading →

In 2011, the first of the baby boom generation reached what used to be known as retirement age. And for the next 17 years, boomers will be turning 65 at a rate of about 8,000 a day. As this unique … Continue reading →

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