Category Archives: Leadership

  During my first ministry experience in Elmira, NY, I always chuckled when I went to the north end of Walnut Street, which was the south gate entrance to the Woodlawn National Cemetery. I wasn’t laughing because Mark Twain was … Continue reading

  Energy is finite, not unlimited. Stress and pressure drain energy. Relational conflicts sap energy. Lack of internal consistency between who you really are and what you pretend to be will suck the life out of you. You can name … Continue reading

  Asking great questions is a critical key to excellent conversation and fruitful communication. Great questions create a connection that keeps the dialogue focused, intentional and moving toward greater clarity and understanding. However, the kind of questions you ask will … Continue reading

  Are you trying to become a better listener? One essential skill for better listening is learning the art of asking great questions. When you are in a conversation and you ask questions, it helps you stay in a listening … Continue reading

  Listening is one of the most important skills for success at every age and stage of life. How well you listen has a major impact on your job effectiveness, your marriage, your parenting and the quality of all your … Continue reading

  Great listening and excellent communication include something so obvious but frequently overlooked. You can demonstrate either interest or disinterest in another person without a single word. In fact, you can speak volumes without opening your mouth! I’m talking about … Continue reading

  If you ask a roomful of people, especially leaders, “How many of you have ever had training to help you listen?” Usually only a few hands will go up. Those who have majored in counseling or communication are generally … Continue reading

  As a leader for over three decades, I’ve learned that people tend to resist change. Some mildly resist. Some criticize it but then adjust. Some run from it. And some fight change with every ounce of their energy. From … Continue reading

  Many mountain climbers have lost their lives on the Swiss Matterhorn and are buried nearby in what has become known as the “Climbers Cemetery” outside the small town of Zermatt, Switzerland. The fascinating thing that I learned recently was … Continue reading

  The day before a recent trip from Florida to Oregon, I saw a local news blurb about a doctor who was arrested at our home airport for causing a disturbance. Evidently, she was screaming and cursing at the airline … Continue reading